Lesson 1 of 5
Course intro
You are already familiar with essential client communication tools in TaxDome. Now, let's discover those available for urgent messages.
SMS takes center stage when it comes to impending deadlines, critical updates, or time-sensitive requests.
Did you know that SMS has the highest read rate of all communication channels?
- People check their phones on average 58 times per day
- 98% of SMS messages are opened and read within 3 minutes of being sent

That's why we recommend adding SMS to your communication strategy. It's quick, easy, and reliable, which is crucial under the pressure of deadlines during the hot tax season.
In this course, you will find out:
- How to set up SMS communication
- How to automate SMS communication
- How to send personalized SMS in bulk
For now, the SMS feature works only in the US and Canada.